It’s important you always log out after playing, especially when using a shared computer such as at school or friend's house. If you leave your account logged in on a computer, anyone else can use that computer and have access to your account. See our Add 2-step Verification to Your Account article for information on how to enable the feature.Īlways Log Out of Your Account When You're Done Playing We recommend the Authenticator App option. There are different 2SV options you can use: Authenticator App, Email, or Security Keys. This feature makes it so no one else can login to the account even if they know the password. Any officially supported Roblox promotions will be announced through the blog, Notifications tab of your Messages section, or through a banner on the top of the site. One common trick is claims of getting a sweet prize or free Robux in exchange for account details. If someone tells you they know this awesome trick or hack and just need some particular information from you to get it to work, they are just trying to steal your account. Also keep in mind that Roblox employees will never ask you for any of this information. Never give out your password, browser cookies, 2SV security codes, backup codes, personal details, or sensitive computer information either.

If anyone asks for your login information, do not give it to them and be sure to report them to our moderators using the Report Abuse feature. The most common way players lose their account is by sharing their login information directly with others or by filling out online surveys. Never Share Your Password or Cookies, 2SV Codes, or Backup Codes It is always a great idea to add an email address to your account! The benefits of adding an email address to your account includes resetting your password if you forget your password, keeping your account protected using the 2-Step Verification (2SV) feature, and easier for us to help you when you contact us. Note: If your account has already been taken, visit our account recovery steps. You can also check out this handy infographic chart. As an important reminder, you are one of the best defenses your account has against scammers and thieves! Be cautious, be safe, and review the helpful information below to learn how you can help keep your account safe from any would-be thieves. We do our best to ensure Roblox is a safe and fun place for everyone.

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